How do flight attendants promote in-flight purchases?

Prepare for the United Airlines Inflight Services Exam. Study with flashcards and multiple choice questions, with hints and explanations for each question. Get ready to succeed in your exam!

Promoting in-flight purchases is primarily achieved through effective communication and visibility of the available options. Flight attendants utilize various methods like making announcements, distributing catalogs, and displaying items to create awareness among passengers about what is available for purchase.

Announcements serve to inform passengers about special offers or highlight popular items, ensuring that the information reaches everyone on the flight. Catalogs provide a visual representation of the products, allowing passengers to browse options at their leisure, which can encourage purchasing decisions. Moreover, the physical display of items makes them more appealing, inviting passengers to inquire more about what is on offer. This multi-faceted approach increases the likelihood of sales by fostering an environment where passengers are aware of and can easily access in-flight shopping options.

In contrast, ignoring customer requests or limiting inventory would not engage passengers or promote sales effectively, while simply asking passengers directly may come off as pushy rather than informative. Therefore, the comprehensive promotional strategy involving clear communication and visibility is the most successful method for encouraging in-flight purchases.

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