United Airlines Inflight Services Practice Exam

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• In preparation for an emergency, what is an essential item to verify for the portable pulse oxygen bottle?
• How are special meal requests managed on United Airlines?
• What should be checked on the portable pulse oxygen bottle before use?
• What is a crucial weather-related aspect that flight attendants need to monitor?
• What is essential for flight attendants to know about the weather on their route?
• How does United Airlines handle complaints regarding delays?
• What amenities are typically offered on United Airlines flights?
• What component warns crew about the placement of jet bridges or air stairs?
• What is the primary role of a flight attendant on United Airlines?
• Who is responsible for closing the boarding door during normal operations?
• What does the acronym INFORM stand for during a Flight Attendant CSR briefing?
• What types of beverages are served on United Airlines flights?
• What is United Airlines' policy on smoking aboard flights?
• What are the procedures for verifying exit row responsibilities?
• What is the main responsibility of a flight attendant during boarding?
• What policies are in place regarding service animals on United Airlines flights?
• What must be confirmed before making the arm door announcement?
• How does United Airlines prioritize passenger safety?
• Why is it important for flight attendants to know emergency landing procedures?
• What does the exit row briefing primarily assess?
• What is the maximum duration of oxygen flow from the Aviox Oxygen canister?
• What phrase indicates that flight attendants must immediately take their seats during turbulence?
• Which warning light indicates it is time to vacate the scene in a PBE unit?
• How do flight attendants typically handle passenger complaints?
• What is an important factor in ensuring passenger safety during the flight?
• Which aircraft model requires the flight attendant to "crack" the door before it is opened by the CSR?
• What does '10-5-0' represent in relation to aircraft departure procedures?
• What document must be submitted by Flight Attendants for unusual incidents on a flight?
• In the chain of command, who holds the highest rank?
• How does United Airlines handle passenger allergies?
• What should be included in an individual safety briefing?
• Which flight attendant is responsible for the activation of the ELS on the B737?
• How do flight attendants assist during takeoff and landing?
• What is the SSR code designated for an armed individual in the My Flight app?
• What should you review during your silent review before takeoff?
• Which item is NOT typically found in an onboard emergency kit?
• What is the primary role of the lead flight attendant?
• What type of information should cabin announcements include?
• How can flight attendants enhance the passenger experience?
• After administering rescue breaths, what is the next step if an infant's chest does not rise?
• What is the minimum pressure required for a portable oxygen bottle during preflight checks?
• What is one aspect of the in-flight service the flight attendant is responsible for?
• What is the appropriate procedure for handling disruptive passengers?
• How do flight attendants manage dietary restrictions for passengers?
• How do flight attendants promote in-flight purchases?
• What must be done to activate a Water Fire Extinguisher?
• What is the first step for door procedures when arming/disarming?
• What is classified as a class B fire?
• What is the importance of being aware of cultural sensitivities?
• What dialing code must be entered to contact the flight deck during an emergency on the B737?
• During unexpected turbulence, what should a flight attendant do with the cart?
• What should be done when a passenger has an altercation with crew members?
• How frequently are flight attendants required to recertify their skills?
• How are lost luggage issues handled by United Airlines?
• In which medical emergency situation is an oxygen mask provided but not turned on?
• When checking the portable oxygen bottle, which item should be present?
• What protocols are followed during the boarding process?
• What action should be taken if a passenger in the exit row is not willing to assist during an emergency?
• What is the procedure for handling unaccompanied minors on United Airlines?
• Which items are prohibited on United Airlines flights?
• How often should flight attendants communicate with customers during a delay?
• What does FFDO stand for in aviation terms?
• Which of the following should NOT occur during the arm door process?
• What is essential to review as part of the protocol for the arm door announcement?
• What does T.E.S.T. information stand for in an emergency context?
• What is the primary purpose of the arm door announcement?
• What should be done if something is found broken in the cabin inflight?
• In what situations can passengers receive priority boarding?
• How should flight attendants respond to a medical emergency on board?
• How does United Airlines define "on-time performance"?
• What are the primary duties of cabin crew during a flight?
• What does the arm door announcement signify to the crew?
• What can be used as a protective barrier for the flight deck if a secondary barrier is not available?
• How often does United Airlines update its in-flight service procedures?
• If you notice a door in the armed mode during your preflight check, what should you do?
• Where can the MedLink Patch Checklist be found?
• What turbulence-related information should flight attendants be familiar with regarding their flight route?
• Within how many hours must a report be submitted following a security or safety issue?
• What is an important responsibility of a Flight Attendant during an unwarranted evacuation?
• What should flight attendants communicate effectively to enhance passenger experience?
• In the context of inflight services, what dependency does the arm door procedure have?
• According to FAA regulations, who must be onboard during customer boarding?
• What should flight attendants do in case of turbulence?
• What indicates that the Protective Breathing Equipment (PBE) oxygen is flowing correctly?
• What role does the International Purser play in the cabin crew hierarchy?
• Which of the following is part of the responsibilities during flight crew briefings?
• When should modified CPR be performed on an infant?
• What kind of entertainment options does United Airlines provide?
• What is an important aspect of cabin announcements for passenger safety?
• What should be done to ensure safety and readiness after closing the boarding?
• What essential information is included in the pre-flight briefing?
• Which of the following best describes the flight attendant's approach to passenger comfort?
• Which medical kit is available first for licensed medical professionals on board?
• Which fire extinguisher is specifically noted for causing potential skin or eye irritation?
• When should the announcement regarding the arm door be made?
• How does United Airlines ensure the security of passengers' personal belongings?
• What action should flight attendants take in response to a call for immediate seating?
• Which type of fire extinguisher is suitable for A, B, and C class fires?
• What could potentially occur if the arm door announcement is delayed?
• What might delay making the arm door announcement?
• What does the term "cabin service" refer to?
• What should flight attendants check for in cabin cleanliness?
• For which class of fires should the Water Fire Extinguisher be used?
• What is the importance of the safety demonstration on United Airlines flights?
• Where should your Link be positioned during the brace position?
• How frequently should an International Purser/Purser conduct a crew briefing?
• What should a flight attendant do after completing the exit row verification?
• How are flight attendants assessed on their performance?
• What must be confirmed before the boarding door is closed?
• What is the procedure for a water landing?
• How does a Flight Attendant signal to pilots that the cabin is ready for door closure?
• How do flight attendants maintain communication during flights?
• How frequently should a Flight Attendant conduct cabin walkthroughs during a flight?
• What is the primary responsibility of the ISC during a flight?
• How do flight attendants conduct safety checks on equipment?
• What should be included in a cabin check before takeoff?
• Who typically makes the arm door announcement?
• How long does the Portable Pulse Oxygen Bottle (PPOB) last?
• Why is knowledge of emergency landing procedures essential for flight attendants?
• How often must flight attendants participate in safety drills?
• Who serves as the Inflight Security Coordinator (ISC) on a flight?
• Who may require an individual briefing before a flight?
• What should a flight attendant do when scheduling minimum crew duties?
• What should flight attendants do preferentially for children traveling alone?
• Which of the following is NOT a function of cabin announcements?
• Why is the timing of the arm door announcement critical?
• Which of the following items are typically NOT included in emergency kits?
• How are flight attendant schedules managed?
• What is a primary purpose of cabin announcements during a flight?
• After the boarding has closed, what three actions should be taken?
• What is the seating policy for customers traveling with service animals?
• What is included in the Chain of Command after the Captain?
• What role does the flight attendant play during the arm door process?
• During which situation is it most crucial for a Flight Attendant to remain calm and collected?
• Which of the following is a part of the preflight safety check of the lavatory?
• What type of training do flight attendants undergo?
• Which of the following is NOT a flotation device found on United's aircraft?
• How do flight attendants engage with passengers?
• If customer briefings are conducted, must the safety demonstration still be completed with additional boarding customers?
• What is a critical timing factor for the arm door announcement?
• When should you crack the door on the B737 in relation to giving a 'thumbs up' to the CSR?
• How should the CPR pocket mask be oriented for adults and infants?
• Who does the Customer Service Representative brief with before every flight?
• Can customers board the aircraft if only 50% of the minimum crew is onboard?
• What should a flight attendant do if they suspect a passenger is intoxicated?
• How many Unaccompanied Minors (UMNRs) are approved to be on each flight?
• What steps are taken to ensure food safety on United Airlines?
• How can flight attendants assist passengers with disabilities?
• What type of training is provided for handling hazardous materials?
• What should you check for as evidence of tampering in the lavatory?
• Where is the Emergency Lighting System (ELS) located on the B737?
• What is the minimum pressure a Portable Oxygen Bottle (POB) should not fall below if other oxygen sources are available?
• What is the function of the emergency exit row on a United Airlines flight?
• In which location is it essential for the Link to be stored during the brace position?
• Which rows are not allowed to have PEDs plugged in?
• What is the initial medical kit that flight attendants can access during a flight?
• What is essential for ensuring a safe and orderly cabin environment?
• Which item is vital for resuscitation in emergency onboard kits?
• What are the four principles of flight deck entry protocol?
• What follows the arm door announcement?
• What are common sources of in-flight food waste?
• What is one essential item that should be included in onboard emergency kits?
• How many ABAs are necessary for the use of a deflated slide as a handheld slide during an evacuation?
• Where should an Unaccompanied Minor (UMNR) ideally be seated?
• Which emergency procedures must flight attendants be familiar with?
• Which passengers are often briefed about the use of safety equipment?
• What actions should be taken if a passenger is found without a seatbelt during turbulence?
• What must all crew members present to the Customer Service Representative before boarding?
• What is the minimum communication frequency with customers during a delay specified by United Airlines?
• What is a "no-show" passenger?
• What equipment is used for securing cabin baggage?
• What is United Airlines’ policy regarding alcohol consumption prior to duty?
• How are passengers informed about in-flight services?
• What is the primary function of the Thermal Containment Bag (TCB)?
• What is the procedure for handling a bomb threat?
• What command will flight attendants hear after turbulence when it is safe to move about the cabin?
• Why is it important for flight attendants to remain calm during crises?
• What is the required charge percentage for your Link at the start of each duty day?
• How many Flight Attendants should be on duty in the cabin at all times?
• Which procedure should flight attendants be aware of for emergencies during a flight?
• What are the types of evacuation flotation devices used on United's aircraft?
• What is the oxygen duration of the Protective Breathing Equipment (PBE)?
• What systems are in place to report unsafe cabin conditions?
• What type of training might flight attendants undergo before handling in-flight emergencies?
• Where can the minimum crew information for the aircraft be found?
• What should a flight attendant assess before verifying a passenger’s eligibility to sit in the exit row?
• What indicates that it is time to arm the door?