What role does the International Purser play in the cabin crew hierarchy?

The International Purser holds a significant position within the cabin crew hierarchy, acting as a senior member of the crew. This role comes with the responsibility of overseeing the overall inflight service and ensuring that safety protocols are adhered to during international flights. The International Purser is responsible for managing the cabin crew, coordinating with the flight deck, and addressing passenger needs and concerns throughout the journey.

As a senior member, the International Purser provides guidance to other crew members, ensuring that all inflight services are delivered effectively and that the standard of care expected by passengers is maintained. This includes managing any inflight issues, facilitating communication among the crew, and often serving as the primary point of contact between the cabin crew and the flight deck. The position is critical for ensuring that an efficient and safe travel experience is provided to passengers, particularly on longer international routes where coordination and cooperation among crew members are essential.