What should be done if something is found broken in the cabin inflight?

When something is found broken in the cabin inflight, the proper procedure is to notify the International Purser or Purser as well as the Pilots and to fill out a Cabin Discrepancy Report. This approach ensures that the issue is documented and addressed appropriately, which is essential for maintaining safety and service quality on the flight.

Notifying the key personnel allows them to assess the situation and determine the necessary steps to take, which may include informing maintenance teams on the ground or providing guidance on how to handle the broken item during the flight. Documenting the incident through a Cabin Discrepancy Report is vital, as it creates a formal record that can be referenced later for safety checks and accountability.

This procedure aligns with standard operating protocols aimed at ensuring passenger safety and the integrity of inflight services, rather than leaving the issue unaddressed or attempting unqualified repairs on a potentially hazardous item.